Customer Support SaaS Strategic Value Upselling 
SmartKarrot
JUNE 16, 2020
A list of Top 8 SaaS Account Management Best Practices to help you grow your existing accounts and increase revenue. #1 1 Define Key or Strategic Accounts. 2 Focus on Customer Success. 6 Soft Upsell & CrossSell. Generating leads inside the customer account is a core skillset of the Key Account Manager (KAM).
SmartKarrot
NOVEMBER 8, 2022
Leverage data, metrics and insights to build and strengthen the overall CS strategy, specifically working on delivering new CRM Analytics and Service Cloud platforms – ultimately working on customer health benchmarks and driving improvements. Recruit, hire, mentor and coach Customer Success team members. Apply here: [link].
Expert insights. Personalized for you.
10 
Let's personalize your content