article thumbnail

Nov 08 – Customer Success Jobs 

SmartKarrot

Leverage data, metrics and insights to build and strengthen the overall CS strategy, specifically working on delivering new CRM Analytics and Service Cloud platforms – ultimately working on customer health benchmarks and driving improvements. Apply here: [link]. Preparation and presentation of business proposals.

article thumbnail

Top 8 SaaS Account Management Best Practices

SmartKarrot

. #1 Define Key or Strategic Accounts. Start by identifying customers who contribute a significant amount of revenue to your portfolio, or have significant growth potential, or have some other significant strategic value (live case study in specific vertical, huge brand logo etc.) 2 Focus on Customer Success.