Medical Call Centers Can’t Afford to Ignore These 5 Metrics
Fonolo
MARCH 11, 2021
Healthcare #CCTR Click To Tweet. Hiring additional staff is the most traditional way to improve this metric but call centers around the world are quickly adopting call-back technology , making it an industry standard. The average abandon rate for the medical and healthcare industries is 13% – TalkDesk.
Let's personalize your content