aircall

MARCH 5, 2021

An online app marketplace brings all compatible software together—complete with descriptions and reviews— to help customers, prospects, teammates, and product partners alike benefit from SaaS integrations. As SaaS companies grow , they begin seeking out willing partners to build even more integrations using the public API.

voip 62

voip SaaS Airlines Transportation 62

Amity

AUGUST 17, 2017

Give them a small snapshot into what the customer experience would be like with you at the helm. Most SaaS tools have a free trial. Step 4: Customer Success, Customer Support, and Account Management. No matter how hard you try, some customers will never be a good fit. You should know this before you go in.

Upselling 69

Upselling industry standards SaaS Accountability 69

Amity

AUGUST 17, 2017

Give them a small snapshot into what the customer experience would be like with you at the helm. Most SaaS tools have a free trial. Step 4: Customer Success, Customer Support, and Account Management. No matter how hard you try, some customers will never be a good fit. You should know this before you go in.

Upselling 61

Upselling industry standards SaaS Accountability 61

Lumoa

FEBRUARY 9, 2023

The focus on enhancing customer experience has gained traction in recent years. As businesses recognize its value, the shift from a product-centered approach to a customer-centric one continues. Actionability is also, as we believe, one of the essential aspects of customer experience management.

Customer Experience 178

Customer Experience B2C Journey mapping B2B 178

Lumoa

MARCH 20, 2018

Customer experience has been on the rise during the last couple of years. From the traditional product-oriented businesses we’re moving towards customer understanding and customer-centric approaches. Whether you’re new to customer experience or coming for little inspiration, this is the right place.

Customer Experience 114

Customer Experience B2C Journey mapping B2B 114

Lumoa

MARCH 20, 2018

Customer experience has been on the rise during the last couple of years. From the traditional product-oriented businesses we’re moving towards customer understanding and customer-centric approaches. Whether you’re new to customer experience or coming for little inspiration, this is the right place.

Customer Experience 64

Customer Experience Journey mapping B2C B2B 64