Talkdesk

FEBRUARY 10, 2021

Streamline operations while maintaining a comprehensive view of the customer journey and contact center performance with unified reporting, right from within Salesforce. And manage it all with clicks, not code. Talkdesk for Salesforce extends to our Vaccine Administration Solution as well as our Small Business Lending Solution.

industry solution 80

industry solution Healthcare Contact Center Enterprise 80

Cincom

MAY 8, 2024

Managing sales processes across large organizations is complex. Fortunately, Configure, Price, Quote (CPQ) software provides specialized solutions purpose-built for streamlining sales in enterprise environments. Relying solely on sales reps to monitor customer needs risks letting opportunities slip away. What Is CPQ Software?

Enterprise 52

Enterprise Sales CRM Upselling 52

AWS Machine Learning

SEPTEMBER 28, 2023

Although enterprise knowledge bases have, over time, improved the customer experience, they can still be cumbersome and difficult to use. Whether seeking answers to a product-related question or needing information about operating hours and locations, a poor experience can lead to frustration, or worse, a customer defection.

Enterprise 101

Enterprise Real estate Chatbots Construction 101

Verint

SEPTEMBER 8, 2017

One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.

industry solution 27

industry solution Personalization Customer Experience Customer Service 27