Predictive Dialer vs Auto Dialer: What You Need to Know
aircall
MAY 14, 2021
With VoIP technology, auto dialers can also work with PBX business phone systems that use SIP trunking. A VoIP-based (cloud-based) auto dialer works with your CRM, giving sales and support reps data to personalize conversations. Performs better with large campaigns so the algorithm has more data to work with.
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