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HIPAA-Compliant VoIP Phone Software: Everything You Should Know

JustCall

In the healthcare industry, there is no scope for compromising patients' data. A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? Is Your VoIP Phone System HIPAA Compliant?

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HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

In the healthcare industry, there is no scope for compromising patients’ data. A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. Is Your VoIP Phone System HIPAA Compliant?

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The Numerous Benefits of Using Voice Broadcasting Software for Business, Governments, Healthcare

Hodusoft

Hodusoft’s BS software includes voice broadcast as well as SMS broadcast. Large enterprises with multi-branch operations and VoIP service providers can subscribe to the multi-tenant voice broadcasting software as a revenue generation tool. Voice is so much better. Who is it for? Everyone is the brief answer.

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HIPAA Compliant Texting: The Complete Checklist and Guide

JustCall

Secure texting is of overriding importance in the healthcare industry. Healthcare providers including hospitals, clinics as well as individual practitioners need to comply with the rules stated under HIPAA. Communications between patients and healthcare professionals or health insurance providers can involve multiple correspondences.

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How to Ensure Business Continuity for Call Centers During COVID-19

Noble Systems

VoIP via home broadband along with a VPN connection to the corporate network will provide secure access to enterprise applications such as CRM, workforce engagement, analytics, and gamification systems. Be sure that IVR routing helps customers get to the information they need as quickly and efficiently as possible.

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Lessons for Success from Cloud Communications Providers

Jon Arnold

Many cloud providers are still rooted in the telephony business, and for them, migrating their customers from legacy systems to hosted VoIP and maybe SIP trunking is the end game. This takes the conversation beyond VoIP and into UC and the broader collaboration space.

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The Challenges of Maintaining and Upgrading Call Center Infrastructure

NobelBiz

Telecom Services Telecommunication services are the veins of a call center, transporting voice data from one point to another. They encompass telephones, VoIP systems, and the internet connection, which allows communication between customers and call center agents. Learn more about how to upgrade your business phone system.