contact center solutions Events Quality management Technology 
Serenova
JUNE 6, 2019
Yesterday, at the Austin Contact Center Alliance ’s Emerging Technologies for CX event, Serenova and more than 30 contact center executives and technology thought leaders discussed customer experience (CX) challenges and how emerging technology can help. Ensuring Post-Migration Success.
Monet Software
DECEMBER 21, 2018
It’s safe to say that 2018 was an eventful year at Monet Software. It’s always nice to open a new year with industry recognition: our Workforce Optimization solution Monet WFO received the 2017 Cloud Computing Excellence Award from TMC. We debuted our new, modern and more responsive company website this month. Stay tuned!
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Monet Software
OCTOBER 22, 2018
This was Monet Software’s second year of attendance, and this time around our booth was so crowded every day that we could not even attend many of the keynote speeches and other events taking place throughout the city! This makes it easier to update customer profiles, compose emails and schedule meetings by talking to a mobile device.
Enghouse Interactive
JUNE 25, 2019
If you’re not already aware, Enghouse Interactive offers the industry’s broadest range of contact center solutions. This eliminates the risk of stranding a technologically viable UC platform before the end of its useful life. We’re exhibiting at Booth #723 and at Amazon Booth #1213.
Enghouse Interactive
OCTOBER 27, 2021
unfiltered) comments are typically offered during a specific event or situation. Extend Your Customer Data Gathering Capabilities . While most organizations seek to better understand their customers, the most valuable (i.e.
Playvox
MAY 2, 2023
The cloud contact center provider handles the servers and software involved in delivering an excellent customer experience. Cloud contact center solutions, like workforce engagement management, take your move to the cloud to the next level.
Enghouse Interactive
SEPTEMBER 1, 2020
Register for our upcoming webinar “When, How and Why Customers Self-Help” with Steve Morrell, Managing Director and Principal Analyst of Contact Babel and John Cray, Vice President – Product Management, Enghouse Interactive. It’s Not an Option – It’s Expected (Blog Series).
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