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HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliance safeguards the privacy and integrity of patients. The Privacy Rule. In the healthcare industry, there is no scope for compromising patients’ data. 4 Main HIPAA Rules. The Breach Notification Rule.

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Customer Touchpoints: The Secret to Mastering the Customer Journey

JivoChat

Touchpoints can be any interaction that a customer has with your business , such as a survey, a consultation call, or an online purchase. CRM pipelines. A customer relationship management platform, or CRM, is a central repository that helps you track, manage, and analyze your customers’ interactions with your business.

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