Quality Contact Solutions

MARCH 1, 2021

When I first started working in the telemarketing services industry, I got up every morning, drove 20 miles to an office, and made $5 an hour. My teammates were very competitive, and we enjoyed being in the same room listening to each other’s presentations and trying to outsell each other. By Michelle Tredway, Operations Manager.

Telemarketing 98

Telemarketing Morale Call Center Coaching 98

Quality Contact Solutions

DECEMBER 16, 2020

Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. Instead, I have multiple questions.

Telemarketing 97

Telemarketing Scripts B2B Call Center 97

Quality Contact Solutions

DECEMBER 16, 2020

Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. Instead, I have multiple questions.

Telemarketing 52

Telemarketing Scripts B2B Call Center 52

NobelBiz

JUNE 5, 2023

It offers various dialing methods that can be successfully deployed in multiple scenarios becoming increasingly popular (and even necessary) in Collections, Telemarketing, Lead generation, and many other sensitive niches. Inbound lead generation includes blogging, SEO, social media, PPC.

Call Center 52

Call Center Scripts CRM Contact Center 52

Quality Contact Solutions

MAY 4, 2021

The more information shared means they can present you with the best solution. Call Quality – Call monitoring and coaching are such a vital aspect of ensuring your customers are getting the correct answers and excellent service. Technology – Not all call center technology is created equal.

outsourcing 98

outsourcing Call Center Calibration Abandon rate 98

NobelBiz

MARCH 14, 2023

Inadequate Technology Solutions Inadequate or out-of-date technology solutions present a serious impediment for businesses. Automation and Streamlined Compliance Procedures: While automation and streamlined compliance procedures can offer many benefits to businesses, they can also present hurdles if not implemented properly.

Contact Center 52

Contact Center Scripts Call Center Government 52

CrazyCall

NOVEMBER 27, 2018

Typically, outbound calls are used in telemarketing, sales or fundraising. Coaching and training your agents is the key to closing sales effectively. When presented with multiple options, most people struggle to make a choice. What is an outbound call? Be natural. Outbound calling is as much science, as it is art. Less is more.

Outbound sales 64

Outbound sales Scripts Average Handle Time Sales 64