Chatbots Customer retention Customer Support White Paper 
Totango
AUGUST 23, 2022
Guiding customers through onboarding. Providing tutorial tips to answer customer questions and encourage greater product adoption. Delivering customer support. Resolving customer escalations or problems. Administering customer satisfaction surveys. Reminding customers to renew subscriptions.
Comm100
JANUARY 21, 2020
For new customers who land on your website after hours, a clear knowledge base and a helpful chatbot are two channels that can keep your leads moving along the digital journey. Whether the first connection with your lead happens on social media or your website, the right response time SLA will keep them on track to becoming a customer.
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Comm100
JANUARY 21, 2020
For new customers who land on your website after hours, a clear knowledge base and a helpful chatbot are two channels that can keep your leads moving along the digital journey. Whether the first connection with your lead happens on social media or your website, the right response time SLA will keep them on track to becoming a customer.
Solvvy
SEPTEMBER 17, 2022
Articles, white papers, and e-books. The key is to create a knowledge base that’s easy for your customers to search and use and that presents information clearly. When you provide a knowledge base, your customers can access information 24/7/365 at their convenience, and no waiting is required. How-to instructions.
JivoChat
AUGUST 9, 2021
Personalized customer service improves customer retention. Personalized customer service makes customers feel valued–much a thoughtful friend that remembers important life events, likes/dislikes, and provides practical, judgement-free advice. Give them options.
JivoChat
AUGUST 9, 2021
Personalized customer service improves customer retention. Personalized customer service makes customers feel valued–much a thoughtful friend that remembers important life events, likes/dislikes, and provides practical, judgement-free advice. Give them options.
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