Press Release: Inbound Phone Score Study Provides OEMs and Dealers Insight in Customer Experience
CallSource Insights
NOVEMBER 5, 2019
Toyota & Acura Rank Highest Across Luxury and Mass Market Brands for Inbound Phone Experience Released by CallSource. In this study, CallSource focused on three key areas of the inbound phone call: answer rate, connectivity score, and appointment set rate. About CallSource.
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