call center solutions Customer Support Events Self service 
TechSee
FEBRUARY 19, 2019
As the biggest mobile trade show of the year, MWC Barcelona 2019 is an event not to be missed. This year’s theme, “Intelligent Connectivity,” focuses on highly contextualized and personalized experiences , delivered when and where customers want them. MWC Barcelona 2019 Self-Service Sessions not to be missed.
3CLogic
AUGUST 3, 2021
Contact center managers can keep their finger on the pulse of what’s happening in their enterprise call center with comprehensive dashboards. Cloud call center solutions also enable managers to send messages directly to their agents to notify them of spikes in call volume or hold times as they arise.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
JustCall
MARCH 9, 2023
CRM Integrations The contact center software must be able to integrate seamlessly with your helpdesks and CRM (Customer Relationship Management). This enables your sales team to enrich the customer data, identify potential and current customers quickly and provide them with customized answers.
Babelforce
JUNE 1, 2022
They’re often flexible: you can select the specific services you need, use them for a length of time that suits you, and choose from businesses located globally. What kinds of services do inbound call centers perform? Here is a look at some of the most popular services on offer. Tech support.
OctopusTech
SEPTEMBER 9, 2023
Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? This is where call center outsourcing plays a major role. Do you know that call center outsourcing services are one of the top choices of developing countries like Europe and America?
3CLogic
MAY 26, 2022
During 2020 and 2021, customers rapidly moved to digital-first interactions, creating a permanent change in the ways companies approach customer experience. In Adobe’s study, senior executive respondents agreed the events during this time rewired customers to be digital-first.
TechSee
FEBRUARY 12, 2018
This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. Virtual Customer Assistants. An increasing number of customers are demanding self-service options. Get started now.
Expert insights. Personalized for you.
95 
Let's personalize your content