call center solutions Customer Service Self service Telecommunications 
TechSee
FEBRUARY 19, 2019
This year’s theme, “Intelligent Connectivity,” focuses on highly contextualized and personalized experiences , delivered when and where customers want them. Mark your calendars with these “can’t miss” sessions and exhibitors and prepare to witness the future of mobile self-service technology. Who’s there? When and where?
3CLogic
AUGUST 31, 2021
While truly achieving empathy in customer service interactions might seem difficult when so many calls are coming in each day, the right contact center technology makes this entirely possible. Why Empathy In Customer Service Interactions Matters. Empathy Statements Call Center Agents Can Leverage.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Inbenta
MAY 16, 2022
In the last few years, the telecommunications industry has taken a significant hit in spending. It’s already predicted that revenue for telecommunication AI technology is going to grow exponentially. Hosted call center solutions can use chatbots to engage with thousands or even millions of customers at a time.
TechSee
FEBRUARY 12, 2018
Well, if you happen to be in customer service, this list is for you. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. 360-degree view of your customer. Virtual Customer Assistants. An increasing number of customers are demanding self-service options.
TechSee
FEBRUARY 12, 2018
Well, if you happen to be in customer service, this list is for you. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. 360-degree view of your customer. Virtual Customer Assistants. An increasing number of customers are demanding self-service options.
TechSee
OCTOBER 31, 2018
billion connected devices will be in use worldwide by 2020, more and more CSPs are jumping on the bandwagon, recognizing the value of artificial intelligence applications in the telecommunications industry. Using AI, telecoms can implement self-service capabilities that instruct customers how to install and operate their own devices.
TechSee
DECEMBER 4, 2018
Our goal is to partner with innovative Tier-1 companies, by providing them with digital solutions that enable them to exceed their customers’ expectations. Vodafone Group plc is a multinational telecommunications conglomerate committed to customer service excellence. M annually. The Future.
Expert insights. Personalized for you.
95 
Let's personalize your content