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Ecommerce and The Holidays – Business Process Outsourcing Companies Support the New Age of Retail

Anexa BPO

And 2021 promises to increase retail sales from 7% to 9%, with shoppers interested in traveling, dining out, entertaining, and going to the stores to look for deals. And where do business process outsourcing companies fit in this dynamic new age of retail resilience? trillion to 1.3 trillion, according to estimates.

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LIVE COMMERCE: How BPO / Outsourcing Companies Can Support Commerce as an EVENT

Anexa BPO

The world of commerce has seen a dramatic new format – one that blends entertainment with interactive and instant purchasing. Because live commerce is entertaining and immersive, it can accelerate conversion, telescoping customer decision journeys all the way from awareness to purchase.

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Celebrating 25 Years of EXPO RC

Anexa BPO

In addition, a Tex-Mex theme prevailed through the entertainment elements of the event – which serves to raise the profile on the importance of the Spanish-speaking market across all industries. The high profile of EXPO RC only emphasizes the critical role that customer service – in all its evolving forms – plays in today’s business wins.

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Best Practices for Call Center Quality Assurance

TeleDirect

TeleDirect, the leader in business processing outsourcing (BPO) call center services, takes quality seriously. Legendary performances aren’t limited to the sporting arena or entertainment field. It’s a critical driver of our success – which translates into big advantages for all of our clients.

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The Future of Work: BPO Outsourcing Companies Show Up Everywhere

Anexa BPO

When studying a cross-section of industries, the potential for automating various processes varies widely and presents an interesting snapshot of the future of work. BPO outsourcing companies can become an organization’s strongest ally at a time when resources are required to re-design workflow in order to implement automation technologies.

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Anytime, All-the-Time Availability & On-Point Promotion – How TeleDirect Optimizes Event Reservations and Bolsters Business Growth

TeleDirect

Entertainment event booking. Simultaneous, streamlined marketing is one reason why customers choose TeleDirect over other outsourcing companies. . You choose what you need, and TeleDirect delivers with a reliable, ready-to-deploy reservation portal to capture client responses in a timely manner. Industry seminars. Trade shows.

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How To Create a Winning B2B Customer Service Strategy

Global Response

However, in business, the items purchased usually run in the four to six figures—or more—meaning the service that accompanies them is expected to be just as valuable. In addition, the goods or services purchased are not for entertainment or pleasure—they’re essential to business operations and growth.

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