Outsource Consultants

SEPTEMBER 5, 2018

For offshore contact center outsourcing, it’s hard to top a few of the countries located in Asia-Pacific. There are nearly fifty countries within the Asia-Pacific region, but three countries stand out as the top locations for contact center outsourcing: China, Japan, and the Philippines. Philippines.

outsourcing 93

outsourcing Contact Center Business Process Outsourcing Telemarketing 93

Outsource Consultants

SEPTEMBER 12, 2018

We have seen a demand for nearshore contact center outsourcing locations. These mid-market nearshore contact centers offer a great culture, better CX scores and have the languages covered all with a lower cost delivery model (Up to 50% off U.S. These locations are hidden gems that can offer great value.

outsourcing 52

outsourcing Contact Center Telemarketing Outbound sales 52

Outsource Consultants

APRIL 29, 2019

Highly-educated populations. Located near dozens of universities, colleges & technical schools. Highly-educated labor pool; low labor cost. Our partner contact centers offer a state-of-the-art work environment that empowers agents to deliver the best customer and client experience. Technical support.

outsourcing 59

outsourcing Business Process Outsourcing Transportation Call Center 59

TechSee

JUNE 9, 2022

TechSee, a next-generation visual customer assistance solution, and KDDI Evolva will start providing a new contact center “Video Support Service” utilizing video from May 2022. Survey of “TechSee” usage by call centers that receive a large number of incoming calls from senior customers. *4.

Telecommunications 109

Telecommunications Construction Contact Center Technical Support 109