Customer Retention Strategies: 16 Methods for Retaining Customers
JivoChat
JULY 20, 2021
People have a lot of options these days, so if you don’t have good customer retention strategies , your business won’t be as stable or profitable. It costs five times as much to win a new customer as it does to retain an existing one. In this post, we’ll reveal why you should start focusing on customer retention and when.
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