Beyond Philosophy

FEBRUARY 1, 2021

They were not promoting any particular car model, any features, or technology but just getting a message (in primetime) out there that they are working towards using sustainable materials. . They were trying to capitalize on a trend where more and more consumers want to buy from brands that share the same values as them.

Marketing 369

Marketing Consulting Consulting Construction 369

Customer Interactions

MARCH 6, 2014

When Congress passed legislation to create the FirstNet (the First Responder Network Authority) just over two years ago, the idea of building a nationwide broadband network for first responders seemed a massive undertaking. Problems arise when first responders can’t communicate because of non-interoperable systems.

Engineering 29

Engineering Technology 29

NobelBiz

SEPTEMBER 21, 2020

For more updates on the contact center space, check out our Blog section. The call center outsourcing market is booming with more and more agents being able to work from their homes. Social media brand engagement jumped to 80% , with more and more consumers reverting to other means of communication for their issues.

Call Center 52

Call Center Contact Center Government Banking 52

Customer Interactions

SEPTEMBER 12, 2011

Below is the third in a series of Q&A interviews with James Lipinski, ENP, Enhanced 9-1-1 IT Manager for the Vermont Enhanced 9-1-1 Board. James was one of several NG9-1-1 experts to join our NG9-1-1 Panel Discussion at APCO recently (NG9-1-1: Past Lessons, Present State, Future Opportunities).

Government 29

Government Management Call flow Metrics 29

JustCall

APRIL 13, 2020

As enterprises are going remote, they are also switching the way they communicate with target audiences and approach prospects. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. There are more upsides to remote work than disadvantages. Start with your remote sales teams, first.

Sales 98

Sales CRM Analytics Chatbots 98