kommunicate

AUGUST 7, 2019

Your favorite customer support tool got some powerful updates and features in the month of July. The recent update includes the multiple language support for welcome messages, the latest version of mobile SDKs and other improvements. If you have missed previous versions of product updates, Read here.

Customer Support 40

Customer Support 40

kommunicate

SEPTEMBER 6, 2019

Your favorite customer support tool is updated with more powerful features and improvements. If you have missed July release updates, read here. The post Here’s What’s New from August 2019 | Kommunicate Product Updates appeared first on Kommunicate Blog.

Customer Support 40

Customer Support 40

Aspect

AUGUST 6, 2020

In July 2019, Aspect announced Aspect ® ?Unified We are extending the product roadmap and ensuring ongoing service and support into the future, to align with the needs of our key customers who are not yet ready to move their contact center system into the cloud.” . SP1 appeared first on Aspect Blogs. Unified IP ® ?Infinity,

Enterprise 62

Enterprise contact center solutions Contact Center Management 62

Customer Service Life

AUGUST 26, 2019

This article was originally published on the FCR blog on July 3, 2019. For those of you Zendesk users, they continue to make key acquisitions and forge partnerships to round out their suite of products. The post 5 Emerging Technology Systems and Updates from Q2 appeared first on Customer Service Life.

Technology 74

Technology Chatbots Analytics Contact Center 74

ViiBE Blog

JULY 8, 2021

ViiBE Blog. July 8, 2021. Mostly used in finance and healthcare, Palo Alto’s advanced firewalls and cloud-based security products are used by 85% of Fortune 100 companies. In December 2019 Microsoft announced that one of their internal customer databases storing unprotected user analytics was accidentally exposed online.

Government 52

Government Automotive Transportation Construction 52

TLC Associates

JUNE 20, 2019

Every July you watch fireworks, barbeque, and relax by the pool. For starters, your business needs to anticipate 2019 seasonal ticket volumes and scale up your workforce to maintain first call resolution. July is the perfect time to reflect on last year’s holiday customer service. The post Christmas in July?

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Customer Service Average Handle Time Abandon rate outsourcing 40

Netomi

JANUARY 5, 2022

He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast. He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops.

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Customer Experience Customer Service Consulting Consulting 98