Customer Guru

JUNE 26, 2018

It has introduced a mobile app called ‘ Sephora Virtual Artist ,’ which is an augmented reality tool that lets the customer try on different looks and products virtually. Why is omnichannel experience important? These days, customers love to explore and compare various products available in the market.

Multichannel 82

Multichannel Marketing Technology Sales 82

Netomi

JANUARY 5, 2022

That’s why we feel compelled to introduce our readers to a larger scope of people who inspire a world of excellent customer experience and thought leadership. He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

CrazyCall

MAY 20, 2019

New best practices, strategies, techniques, and approaches spring up like mushrooms and it’s hard to keep track of them. These are sales tips used by top sales gurus who know all the tricks. Sales Tips from Top Sales Gurus. Sometimes, we all need a little advice that will help us make the next decision. Sales Tips #1-10.

Sales 123

Sales Coaching Scripts Education 123

ChurnZero

FEBRUARY 23, 2021

Think customer health scores are only good for calculating renewal likelihood? Guess again. When based on the right mix of behavioral- and event-based criteria, these leading indicators predict so much more. How are today’s Customer Success teams using these forecasting factors to get and stay ahead of their customers’ needs and wants?

Metrics 80

Metrics Benchmark Chief Customer Officer Accountability 80