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A Fair Guide to the Best Customer Service Automation Software

Comm100

Email Automation : Automate responses to common queries, send follow-up emails, or route messages to appropriate departments. Voice Automation (IVR): Interactive Voice Response systems guide callers through menus and can handle basic tasks over the phone.

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Dialer Dilemma? Here Are The Top 6 Mojo Dialer Alternatives To Consider

JustCall

Despite the growth of several modern tools to make this process more efficient, cold calling remains integral to any enterprise sales strategy. It comes with auto-dealing features, Lead management, advanced Caller ID options, live agent monitoring, real-time reporting, and a built-in CRM to help you manage all your sales needs.

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How to Handle High Call Volume: 10 Strategies for Success in Sales and Contact Centres

JustCall

Reports highlight that 83% of callers would avoid a company after a bad brush with the company’s IVR system. This blog unlocks the secrets of using IVR automation with JustCall to handle high call volume with ease and free up your agents for what matters most! Drowning in calls during peak season?

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JustCall Vs 8×8: Who Can Seal Your Business’ Fate?

JustCall

This blog dives deep to pull out insights that help you choose. Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. However, IVR is available for Contact Center plans only. Intelligent IVR is also available for Contact Centers as an add-on service.

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Top 8 CallHippo Alternatives & Competitors in 2023

JustCall

If your business has specific needs that CallHippo can’t cater to, you can continue reading this blog to know more about some of the best CallHippo competitors for 2023. Integrations Another important aspect you must consider is how readily the software is able to integrate with your enterprise applications.

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JustCall vs. RingCentral: Which Is the Winning Platform?

JustCall

Multi-level IVR present for Premium plans and above Available for Standard, Premium, and Ultimate plans as Multi-level IVR. Further, the availability of 100+ integrations will come to play when you are to increase the scope and capacity of your operations and scale them with the changing requirements of your business.

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Top 10 Contact Center Software for 2022-2023

Hodusoft

This blog post lists the top 10 contact center solutions that gained a lot of popularity in 2022 and are poised to keep up the momentum in 2023 and beyond. Users also may face a bit of integration and customization challenges. It can also integrate with several third-party applications including SugarCRM and Salesforce.