kommunicate

MARCH 3, 2022

Last Updated on March 3, 2022 Lots of things for WhatsApp messages, a new Zendesk marketplace app and groundwork for upcoming Self-learning bot capabilities! The post Here’s What’s New from February 2022| Kommunicate Product Updates appeared first on Kommunicate Blog.

Customer Support 52

Customer Support 52

kommunicate

FEBRUARY 3, 2022

Last Updated on February 3, 2022 It’s a new year and we’re starting it off strong with some great new features and updates to your favorite chatbot – Kommunicate. The post Here’s What’s New from January 2022| Kommunicate Product Updates appeared first on Kommunicate Blog.

Chatbots 98

Chatbots Accountability 98

Hodusoft

APRIL 5, 2023

By leveraging call centers, they provide customer support, answer customer queries, resolve issues with products or services, and even accept orders or requests over the phone. A recent stat shows that almost 90 percent of customers feel that the experience is as important as the product or service. Read on to know more.

Best practices 52

Best practices Call Center Management call center software 52

ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Read now What are the ways to use CRM? CRM systems store all of your customer information in one place.

CRM 52

CRM Upselling Sales Marketing 52

Mindtouch

FEBRUARY 26, 2018

Products and services were created and distributed from the top down, often through a third party. How are they using our products? IDC predicts that by 2022, 80% of revenue growth will depend on digital offerings and operations. Click to read more: [link] pic.twitter.com/A0wsztnbfX — IDC (@IDC) February 21, 2018.

Self service 48

Self service Engineering Enterprise Technology 48

ViiBE Blog

FEBRUARY 28, 2022

ViiBE Blog How can live chat integration with co-browsing improve CX? Anna Gorina February 28, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now!

CRM 52

CRM Metrics First call resolution Accountability 52