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5 Ways Personalization Drives Sales Success

VocalCom

According to the E-Tailing Group, increasing personalization on more channels can increase overall consumer spending by up to 500%. The post 5 Ways Personalization Drives Sales Success appeared first on Vocalcom Blog. Here are five ways personalization impacts customers’ purchasing habits and drives sales success. They spend more.

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Voice of the Customer: The Key to Brand Success

VocalCom

According to Aberdeen Group, companies that employ a VOC strategy generate a ten times greater year-over-year increase in annual revenue. In addition, focus groups are excellent for testing new products and services. The post Voice of the Customer: The Key to Brand Success appeared first on Vocalcom Blog.

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Engaging Customers Through Video: 5 Essential Tips

VocalCom

The Aberdeen Group notes that companies that use video marketing grow revenue 49% faster year over year than those which do not. The post Engaging Customers Through Video: 5 Essential Tips appeared first on Vocalcom Blog. Other customers who are further along on the sales journey might benefit from tutorials. Create a call for action.

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6 Key Advantages of Customer Journey Maps

VocalCom

According to Aberdeen Group, companies that have a regular customer journey management program enjoy numerous benefits. And your customers will reward you for your efforts: Aberdeen Group further states that companies that use such maps experience 3.5 Reducing costs and driving sales.

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An Essential Guide about OmniChannel Call Center

Vcaretec

Contact Centers- How They Work. OmniChannel in Contact Center. Omnichannel Cloud Contact Center. Benefits of Omnichannel Contact Center. Furthermore, the contact center approach allows the team managers to improve efficiency and work in a better security system, enhanced flexibility, and more secure data.

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5 Millennial Digital Trends Every Brand Should Consider

VocalCom

While in-store shopping is still an important part of the customer experience across age groups, millennials seek a digital experience. The post 5 Millennial Digital Trends Every Brand Should Consider appeared first on Vocalcom Blog. They prefer digital shopping to brick and mortar stores.

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5 Millennial Digital Trends Every Brand Should Consider

VocalCom

While in-store shopping is still an important part of the customer experience across age groups, millennials seek a digital experience. The post 5 Millennial Digital Trends Every Brand Should Consider appeared first on Vocalcom Blog. They prefer digital shopping to brick and mortar stores.