kommunicate

AUGUST 18, 2023

Last Updated on August 18, 2023 Product adoption, Engagement and Retention are three key ingredients in growing a business, especially one through the Product-Led Growth Model. Chatbots can be pivotal in scoring here, and we are going to tell you [.]

Chatbots 96

Chatbots Management 96

Totango

MAY 17, 2024

Unsurprisingly, a similar echo was heard at TSIA World INTERACT in May—doubling down on the fact that CS lags behind other customer-facing functions like support and service when it comes to AI adoption and innovation. Nearly 30% are not using AI at all, but they’re excited about new ideas for usage.

Accountability 96

Accountability Government Chatbots Engineering 96

SmartKarrot

JULY 6, 2022

A: Consider how well your leadership team and their supervisors recognize the present business challenges and can internalize client needs and propel the outcomes for which you were hired. Although technology makes engagement simpler, it is somewhat less likely to nurture long-lasting relationships than face-to-face interactions.

Chief Customer Officer 10

Chief Customer Officer Brand ambassadors Education Upselling 10