AWS Machine Learning

JANUARY 26, 2024

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

Best practices 126

Best practices Government Engineering Accountability 126

AWS Machine Learning

APRIL 18, 2024

Amazon Bedrock empowers teams to generate Terraform and CloudFormation scripts that are custom fitted to organizational needs while seamlessly integrating compliance and security best practices. This solution not only accelerates the migration process but also provides a standardized and secure cloud infrastructure.

Scripts 108

Scripts Best practices Engineering Accountability 108

Call Experts

OCTOBER 5, 2023

Tools and resources to help agents succeed include knowledge bases and scripts. Data Security and Compliance Protecting customer data and adhering to industry regulations is non-negotiable. Disaster Recovery and Redundancy Unforeseen events can disrupt operations. Check if the contact center provider offers the following.

Contact Center 105

Contact Center Call Center outsourcing contact center solutions 105

Callminer

AUGUST 1, 2017

If all these points mentioned above are practiced, the contact center will have a great track record with their clients and agents alike. Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Bill Dettering.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

Call Experts

APRIL 8, 2024

Tools and resources to help agents succeed include knowledge bases and scripts. Data Security and Compliance Protecting customer data and adhering to industry regulations is non-negotiable. Disaster Recovery and Redundancy Unforeseen events can disrupt operations. Check if the contact center provider offers the following.

Contact Center 52

Contact Center Call Center outsourcing contact center solutions 52

AWS Machine Learning

MARCH 14, 2024

Model customization has higher complexity than prompt engineering and RAG because the model’s weight and parameters are being changed via tuning scripts, which requires data science and ML expertise. This optimization of the model for its intended use allows you to deploy FMs successfully in real applications.

Best practices 109

Best practices Engineering Chatbots Enterprise 109

NobelBiz

NOVEMBER 26, 2021

Your agents’ average time in comparison to industry standards. Analyzing your consultants’ interactions with your customers helps you identify possible development areas, such as call scripts. The post Performance Management: Best Practices for Leaders, Managers and Agents appeared first on NobelBiz.

Best practices 52

Best practices Management Contact Center Cloud contact 52