Remove product record-phone-calls
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Sales Dialer Software: Add Velocity to your Sales Process

JustCall

Still making every cold call manually? Want to ramp up to more than 100 cold calls in a day with a powerful sales dialer? Well, we know how difficult it gets to meet sales quotas, when you’ve got to deal with the mess of finding lead numbers, then dialing them manually, and ending up on a dial tone. Auto Dialer.

Sales 104
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What is PCI Compliance Call Recording & Transcription: Definition, Expert Tips & Best Practices

Callminer

PCI compliance call recording & transcription refers to the requirements set in the Payment Card Industry Data Security Standard (PCI DSS). There are many organizations which, for one or more reasons, collect credit card numbers over the phone. To train and evaluate call center staff.

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21 Most Active Sales Influencers on Social Media in 2018

CrazyCall

Sales influencers adore doing this. Of course we can’t highlight thousands, indeed tens of thousands of inspirational and experienced sales executives, but we’ve created this list of 21 influencers who constantly share helpful advice, sales tips & tricks on social media and make up the world of sales, including the social selling.

Sales 129
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Best Software for Speech Analytics

JustCall

Speech analytics software analyses live or recorded calls and interpret emotional indicators. Speech analytics identifies and analyses live customer calls or voice recordings using speech recognition software to produce valuable and vital data and provide high-quality assurance. What is Speech analytics?

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Most call centers struggle with efficiency at one time or another. And because efficiency is directly tied to minimizing overhead costs in the call center, it’s a prominent challenge. Find out what you can do today to boost efficiency and improve call center performance by reading our pros’ responses below. Tyler Riddell.

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7 Ways Phone Calls and Live Chat Improve Customer Retention and Revenue

Kayako

After a couple of months with no success, she decided to get on the phone with her current clients and offer the same services. She sold the email marketing service to 80% of her current clients via phone. She also switched the landing page form to a direct phone call button and was able to sell 2X more than she had sold with the form.

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5 Reasons Why SaaS Companies Should Invest in CRM Tools

CSM Magazine

SaaS is rapidly becoming the preferred choice for businesses of all industries and sizes – in the US alone, about 80% of final users prefer using SaaS applications. For SaaS companies, this means a constant battle to stay on top of the increasing demand and ahead of the competition. Why SaaS Companies Need CRM Tools.

CRM 52