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(v)WeCare Expert Roundtable: Retail Trends

Vcaretec

JUNE 6, 2022

We asked the hard hitting questions: Is customer support seen as a cost center? What makes the e-commerce customer experience so different from other industries? What are your thoughts on retailers outsourced customer service ? The Roundtable Discussion: How important is customer service?

outsourcing 52
outsourcing Chief Customer Officer Customer Care Banking 52
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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

JANUARY 5, 2022

She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. Jeremy has more than 19 years of experience as a customer service professional leading high performing teams in the contact center.

Customer Experience 98
Customer Experience Customer Service Consulting Consulting 98
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