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(v)WeCare Expert Roundtable: Retail Trends

Vcaretec

Thought leaders in customer experience, customer service, and call centers all weighed in on the biggest trends impacting the industry. We asked the hard hitting questions: Is customer support seen as a cost center? What makes the e-commerce customer experience so different from other industries?

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Flavio is the VP of Operations and Customer Support at DigiCert, Inc., She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. Customer Service Leaders: Marsha Collier.