Banking Chief Customer Officer Customer Care outsourcing 
Vcaretec
JUNE 6, 2022
What makes the e-commerce customer experience so different from other industries? What are your thoughts on retailers outsourced customer service ? Join Shep’s 71,000+ followers on Twitter and subscribe to the Shepard Letter for weekly customer service tips. The Roundtable Discussion: How important is customer service?
Netomi
JANUARY 5, 2022
Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style creates an experience for the audience that they’ll surely remember. . Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media , a host of the Experience This!
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