6 Surprising Stats in Zendesk’s 2020 Customer Experience Trends Report
Nicereply
FEBRUARY 25, 2020
Companies are storing three times as much data on Zendesk as they did five years ago, and twice as much data per customer. When it comes to knowing what customers really want, data can be illuminating. When making decisions about where to spend their money, having a great experience is their top concern.
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