Quality Contact Solutions
JANUARY 7, 2022
At this point, I’d suggest that most everyone understands what outsourcing is, at least the overall concept. While business process outsourcing has been around a while, let’s look at what BPO services are, why they work, and how your company can engage with a BPO provider. Is industry experience critical?
Quality Contact Solutions
JANUARY 21, 2021
Grothe is responsible for driving business performance and for ensuring QCS clients achieve their business process outsourcing goals. Before joining the QCS team, Grothe racked up nearly three decades of call center and telemarketing services industry experience.
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Quality Contact Solutions
DECEMBER 31, 1969
QCS SMB will focus on serving the unique needs of small and medium business by offering an elastic pool of agents to handle both inbound and outbound programs with an emphasis on lead generation, lead qualification, data enhancement and other business to business sales support functions.
TeleDirect
DECEMBER 14, 2023
We’ve been doing this for 25 years, starting as an eight-seat answering service and working our way up to a national business process outsourcer and industry-leading call center. Our B2C and B2B appointment-setting services are designed to instill confidence in your services or products. What makes us pros?
CSM Magazine
JUNE 4, 2020
When many organisations are looking to outsourcers for additional resource, this is a good opportunity to reflect on the lessons learnt in the industry. By taking inspiration from the top challenges encountered when choosing a business process outsourcing partner there are advantages to be gained. About 4t4 Consult.
Quality Contact Solutions
DECEMBER 10, 2021
Many contact centers have evolved into what’s known as Business Process Outsourcing, or? BPO , and support businesses for multiple functions like customer service, tech support, marketing, sales, and much more.??. Steve Korn is Business Development Executive for Quality Contact Solutions.
Anexa BPO
JANUARY 27, 2021
In today’s heavily competitive business market, businesses must have a robust and well-rounded customer support system to maintain a strong foothold in – and at the top – of their respective industry. Without a help desk in place to serve clients and resolve issues, sales would be scarce and business would plummet.
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