Remove B2B Remove Big data Remove Consulting Remove SaaS
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Top 30 Customer Service Books Every Team Needs to Read

Comm100

Designer and consultant, Matt Watkinson, will teach you how to make changes and improvements to your customers’ experience through his casual and engaging writing style. How to Revolutionize Customer Employee Engagement with Big Data and Gamification by Rajat Paharia. Customer Service Culture. Loyalty 3.0: Author John R.

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The indispensable role of Customer Success in B2B SaaS with ChurnZero CEO You Mon Tsang

ChurnZero

To dig into what makes CS indispensable to SaaS, ChurnZero CEO You Mon Tsang joined the Digital Disrupted podcast. Maybe you invite them to more training or offer a consultation. I would have thought it’d be big data, etc. You Mon: I’m a big fan of Jason Lemkin of SaaStr. You run the play.]

SaaS 52
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The indispensable role of Customer Success in B2B SaaS with ChurnZero CEO You Mon Tsang

ChurnZero

To dig into what makes CS indispensable to SaaS, ChurnZero CEO You Mon Tsang joined the Digital Disrupted podcast. Maybe you invite them to more training or offer a consultation. I would have thought it’d be big data, etc. You Mon: I’m a big fan of Jason Lemkin of SaaStr. You run the play.]

SaaS 52