Beyond CRM Contact Center Integration: Why Data Unification Is the Key to Customer Service Success
UJET
NOVEMBER 19, 2020
To avoid customer data corruption, you need a CCaaS platform that goes beyond CRM contact center integration. You need a CCaaS platform that unifies your customer data within the CRM software—a contact center truly built for modern consumers and modern businesses. What Exactly Is CRM Contact Center Unification?
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