At home agents, Consulting, Technology and Transportation

3 Emerging Call Center Markets to Consider in 2021

Outsource Consultants

NOVEMBER 9, 2020

A strong intercontinental georedundancy strategy, coupled with leveraging at-home agents, is more important than ever. Call centers perform better when agents are educated, speak the desired language natively – or at least fluently, are versed in technology, and are highly skilled. Let Outsource Consultants help!

Call Center

Call Center Marketing outsourcing Transportation

How to Move to a Work-At-Home Model When a Rapid Response is Required

COPC

MARCH 23, 2020

TechM, for example, has already transitioned over 10,000 on-site agents to home offices in response to COVID-19. s Senior Consultants, has supported many Work-At-Home environments over the last ten years. What sort of an environment do Work-At-Home agents need? Cyndy Edwards, one of COPC Inc.’s

At home agents

At home agents Consulting Consulting Government

Customer Contact Central

3 Emerging Call Center Markets to Consider in 2021

How to Move to a Work-At-Home Model When a Rapid Response is Required

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