Call Design

NOVEMBER 4, 2021

As technology and security increase, so too does the tightening around access and use of said data, especially within the contact centre. Most systems now have a web application and APIs that will allow some, if not all, required data to be collected and aggregated via a webservice. Which is better Direct Query or Webservice?

industry standards 148

industry standards APIs SaaS Accountability 148

AWS Machine Learning

OCTOBER 2, 2024

It’s a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like Anthropic, Cohere, Meta, Mistral AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Government 127

Government APIs Enterprise Best practices 127

JivoChat

APRIL 7, 2022

Shoplazza , known as the global leading SaaS Shopping Cart pioneer, is thrilled to announce the birth of this new partnership between the two rapidly growing technology platforms to streamline the resources for better serving the global eCommerce community. .

Customer Experience 75

Customer Experience APIs industry standards SaaS 75

CSM Magazine

JUNE 15, 2023

PCI Pal , the global SaaS provider of secure payment solutions for business communications, is leveraging its technology to allow organisations to integrate secure payment options to Intelligent Virtual Assistants.

industry standards 52

industry standards APIs SaaS Chatbots 52

aircall

MARCH 5, 2021

An online app marketplace brings all compatible software together—complete with descriptions and reviews— to help customers, prospects, teammates, and product partners alike benefit from SaaS integrations. Enables your customers to leverage new technologies. This is because app integrations promote efficiency.

voip 62

voip SaaS Airlines Transportation 62

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a Service) is an on-demand product distribution strategy that allows software developers to distribute software through the internet and enables users to utilize powerful software without having to deal with hardware management or complex installation processes. Top 10 Trends for Enterprise SaaS in 2022.

SaaS 10

SaaS Enterprise APIs Customer retention 10

AWS Machine Learning

NOVEMBER 22, 2023

Innovation Talks – Learn about the latest cloud technology from AWS technology leaders and discover how these advancements can help you push your business forward. Additionally, SaaS providers need scalable and cost-effective ways to serve hundreds of models to their customers. Reserve your seat now!

Engineering 136

Engineering Best practices APIs Government 136