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Achieve operational excellence with well-architected generative AI solutions using Amazon Bedrock

AWS Machine Learning

It’s a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like Anthropic, Cohere, Meta, Mistral AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

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Shoplazza x Jivo, redefine the customer experience

JivoChat

Shoplazza , known as the global leading SaaS Shopping Cart pioneer, is thrilled to announce the birth of this new partnership between the two rapidly growing technology platforms to streamline the resources for better serving the global eCommerce community. .

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PCI Pal is Enhancing Contact Centre Payments Through the Power of AI

CSM Magazine

PCI Pal , the global SaaS provider of secure payment solutions for business communications, is leveraging its technology to allow organisations to integrate secure payment options to Intelligent Virtual Assistants.

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Getting Data from your WFM System

Call Design

As technology and security increase, so too does the tightening around access and use of said data, especially within the contact centre. Most systems now have a web application and APIs that will allow some, if not all, required data to be collected and aggregated via a webservice. Which is better Direct Query or Webservice?

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Top 10 Trends for Enterprise SaaS in 2022

SmartKarrot

SaaS (Software as a Service) is an on-demand product distribution strategy that allows software developers to distribute software through the internet and enables users to utilize powerful software without having to deal with hardware management or complex installation processes. Top 10 Trends for Enterprise SaaS in 2022.

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Your App Marketplace & the Importance of Product Partnerships

aircall

An online app marketplace brings all compatible software together—complete with descriptions and reviews— to help customers, prospects, teammates, and product partners alike benefit from SaaS integrations. Enables your customers to leverage new technologies. This is because app integrations promote efficiency.

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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

Innovation Talks – Learn about the latest cloud technology from AWS technology leaders and discover how these advancements can help you push your business forward. Additionally, SaaS providers need scalable and cost-effective ways to serve hundreds of models to their customers. Reserve your seat now!