CMS

APRIL 4, 2017

By hiring an outsourced answering service, you can manage your calls and offer call options that are specifically tailored to your medical practice. To see how medical answering services can aid and improve your practice, see the benefits we’ve included below. Protect Physician Privacy and Personal Time.

Answering services 40

Answering services Government outsourcing Scripts 40

Callminer

FEBRUARY 4, 2021

“The pandemic has made it difficult for customers to establish contact with many businesses and government departments…”. Now more than ever, organizations need to actively manage the Average-Speed-of-Answer (ASA) metric. Often, the only way a customer can contact an organization is through the contact center.

Call Center 345

Call Center Contact Center Finance Consulting 345

Callminer

MARCH 6, 2020

Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. There are many excellent customer service interview questions to ask when interviewing for management roles…”.

Management 207

Management Customer Service Consulting Consulting 207

Callminer

MARCH 6, 2020

Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. There are many excellent customer service interview questions to ask when interviewing for management roles…”.

Management 182

Management Customer Service Consulting Consulting 182