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23 Inspiring Women to Watch in 2023

TechSee

Taksina Eammano, EVP & GM Field Service, Salesforce – Taksina is leading the conversation in applying AI and workflow to manage cost and improve field service outcomes while improving customer experience in the SFDC Field Service Customers.

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Streamline Sales Processes with Enterprise CPQ

Cincom

Cincom’s CPQ solution can help improve sales operations, productivity, revenue opportunities, and customer experiences. Embedded analytics quantify account growth rates and surface cross-sell targets. Cincom CPQ’s embedded intelligence guides usage to instill optimal workflows. Does CPQ software replace CRM?

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Calabrio Charts Record Year-on-Year UK Growth as Demand for Cloud Technology Soars During Lockdown

CSM Magazine

At a time of uncertainty when consumers need robust support more than ever before, we are witnessing first-hand the cloud transformation of customer services by organisations looking to deliver the next level in customer experience. Before joining Calabrio, Niall spent 6 years with Qlik as Industry Solutions Director.

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Modernizing data science lifecycle management with AWS and Wipro

AWS Machine Learning

In this post, we discuss model development and MLOps framework implementation for one of Wipro’s customers that uses Amazon SageMaker and other AWS services. Its AI/ML solutions drive enhanced operational efficiency, productivity, and customer experience for many of their enterprise clients.