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Pandemic relief and restart industry solutions

Talkdesk

Here’s how: Small Business Lending Solution. The Talkdesk Small Business Lending Solution reduces friction throughout the lending experience with an end-to-end solution for delivering a great customer experience that streamlines the administration of PPP loans by banks, community banks and other financial institutions.

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Talkdesk for Salesforce provides relief and recovery with industry solutions

Talkdesk

Talkdesk can help improve the PPP borrower experience with our Small Business Lending Solution , which is even more powerful with the Salesforce integration. This technology package can reduce friction in the process with an end-to-end customer experience solution that streamlines the administration of PPP loans.

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23 Inspiring Women to Watch in 2023

TechSee

Taksina Eammano, EVP & GM Field Service, Salesforce – Taksina is leading the conversation in applying AI and workflow to manage cost and improve field service outcomes while improving customer experience in the SFDC Field Service Customers.

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The Subtleties within Support with Humio [Podcast]

Nicereply

Are you able to describe the ultimate Customer Experience? You can listen to Customer Experience Leaders Chat also on: Apple Podcasts. So it should be crystal clear how to implement the best customer experience! In Conversation with Camille Acey, Global Head of Customer Experience at Humio.

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Omnichannel Strategy: How to Identify and Prioritize Customer Channels

Contact Center Pipeline

Last month, we shared insights from industry solutions providers about the top challenges that contact centers face when transitioning their strategy from multichannel to omnichannel, as well as the important first steps to take on your journey.

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Calabrio Charts Record Year-on-Year UK Growth as Demand for Cloud Technology Soars During Lockdown

CSM Magazine

At a time of uncertainty when consumers need robust support more than ever before, we are witnessing first-hand the cloud transformation of customer services by organisations looking to deliver the next level in customer experience. Before joining Calabrio, Niall spent 6 years with Qlik as Industry Solutions Director.

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Build a secure enterprise application with Generative AI and RAG using Amazon SageMaker JumpStart

AWS Machine Learning

Realizing the impact of these applications can provide enhanced insights to the customers and positively impact the performance efficiency in the organization, with easy information retrieval and automating certain time-consuming tasks. Shikhar enjoys playing guitar, composing music, and practicing mindfulness in his spare time.