Analytics contact center solutions Healthcare Webinar 
Enghouse Interactive
MAY 25, 2020
To learn more about video security, attend our webinar Video on the Down Low: Keeping your online Chats Private & Secure on Wednesday, May 27 at 1:00 pm EDT. Governments focusing on confidential treatment of all sensitive policy and program development information. Using it the right way, makes all the difference.
Balto
DECEMBER 5, 2022
Running a contact center in the healthcare space isn’t an easy task. However, call centers can find cost savings, efficiencies, and more when using modern software solutions. In this piece, we’ll provide you with insights into everything you need to know about healthcare contact center software.
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CSM Magazine
APRIL 13, 2023
Advanced analytics and automation bridge gaps for improved business outcomes. a leading, cloud-native, contact center customer experience insight and action platform provider, announced key findings such as, more than 40% of contact center decision makers report having limited success with their CCaaS migration efforts.
Serenova
AUGUST 23, 2019
For most contact centers, back-to-school signals the starting line for ensuring you’re prepared to flexibly scale for seasonal business demands, including the expected—and unexpected—spikes in traffic that start now and continue through year-end. In healthcare, it’s enrollment periods. Here’s a summary of webinar highlights.
NobelBiz
JUNE 26, 2023
These systems help route calls to the appropriate agents, track customer interactions, manage customer data, and provide analytics for monitoring and improving performance. With more than 20 years of industry experience, we back our products and services with a deep understanding of the call center landscape.
Playvox
MARCH 19, 2024
Some of the most common uses of AI have been game changers: Virtual assistants like Siri guiding us on our way and finding information in an instant Fraud detection from our financial institutions Medical diagnoses and healthcare Contact centers are no exception and stand to gain significant business and operational benefits from AI.
Enghouse Interactive
SEPTEMBER 3, 2021
Contact Center Solutions. Register Now to attend our launch webinar for a detailed overview and demo of the Enghouse UC solution. Single-Sourced. Always Available. Unified Communications. Because your organization needs to. And now, because you can. All communications channels are secured and encrypted.
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