Anexa BPO

FEBRUARY 17, 2023

These types of analytics will persuade a potential sponsor that you have done your homework and have created a strategy. Anexa is a customer service veteran, with an exceptionally skilled workforce of bilingual agents who recognize the importance of the 2023 ‘customer experience’ and specialize in delivering just that.

B2B 52

B2B Bilingual agents Outbound sales B2C 52

Anexa BPO

SEPTEMBER 13, 2022

Agile, well-planned eB2B platforms will fundamentally reinvent trade, reduce costs across the value chain, increase the availability of products and harness the power of data analytics for fragmented retailers. Our specialists are trained to represent YOUR brand in an authentic, results-driven way. Sustainable growth is at hand.

Bilingual agents 52

Bilingual agents Outbound sales outsourcing B2C 52

Global Response

APRIL 17, 2023

Not only can a great BPO call center manage day-to-day operations of customer service and support, but BPO outsourcing can also help boost productivity, improve processes, integrate customer data and analytics, improve QA processes and more. What do their QA processes and customer analytics look like?

Call Center 62

Call Center outsourcing Bilingual agents Chatbots 62

Global Response

FEBRUARY 13, 2022

But most businesses and brands are better served by an outsourced call center, where a dedicated team of customer service experts manages the hiring, training, services and data analytics of the call center. Of course, an in-house call center model keeps your call center literally within your own team.

Call Center 62

Call Center outsourcing virtual call center Bilingual agents 62

Global Response

JUNE 20, 2023

Consider that the Tunisian workforce offers educated, multilingual workers who are well-trained in providing quality customer service. In short, it’s a four-step process involving scoping and planning, finding a local partner, staffing and training and deploying your technology. Staffing and training.

Call Center 62

Call Center outsourcing Bilingual agents Education 62

Global Response

JULY 17, 2023

As the technology slowly becomes obsolete, it becomes harder and harder to make the required upgrades to keep up with consumer expectations, and harder to find the talent and expertise trained in legacy software to actually execute the required changes. That is: if you’re using something, you pay for it; and if not, you don’t.

call center solutions 62

call center solutions Call Center Bilingual agents Analytics 62