Remove Analytics Remove Big data Remove Customer Experience Remove voip
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7 Digital Transformation Trends to Watch While You Digitize Your Business

Jive

The Internet of Things is expected to generate more data than we could possibly process—an estimated 600 zettabytes by 2020. Big Data is how we’ll make sense of it all, which is why the industry is expected to reach $102 billion by 2019. All that raw data will require better networks with epic bandwidth. Edge computing.

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UCcaS,CCaaS,CPaaS – Everything You Need to Know

Hodusoft

Businesses of every size, type, and industry can benefit from using cloud services for a variety of reasons such as: Data backup Software development and testing Email Disaster recovery Virtual desktops Big data analytics Customer-facing web applications, and more. UCcaS, CCaaS, CPaaS - Everything you need to know.

APIs 52
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8x8 Awarded Seven New Patents Related to Truly Unified Communications

8x8

At 8x8, we aim to stay nimble, responsive and innovative as the company revolutionizes the business communications industry by unifying cloud telephony, messaging, meetings and contact center solutions along with big data and speech analytics on a single cloud platform. Stay tuned for more innovation announcements from 8x8!

voip 48
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Improving Your B2B Sales Cycle with Technology

aircall

It’s given customers greater control. Big data has changed the dynamics of the B2B sales cycle. The risk of not having mobile-friendly sites is that it takes prospects and customers more effort to access information, and that reduces the customer experience on mobile devices.

B2B 62
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Digital Transformation Challenges: Creating Your Action Plan

aircall

The pressure is on for businesses of every size to stay competitive, build resiliency, and provide a good customer experience. The leadership team doesn’t understand how focusing on the customer experience and pinpointing its gaps can give them a competitive edge. Providing better customer experiences.