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How Amp on Amazon used data to increase customer engagement, Part 1: Building a data analytics platform

AWS Machine Learning

Amp wanted a scalable data and analytics platform to enable easy access to data and perform machine leaning (ML) experiments for live audio transcription, content moderation, feature engineering, and a personal show recommendation service, and to inspect or measure business KPIs and metrics. Business intelligence (BI) and analytics.

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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

If all these points mentioned above are practiced, the contact center will have a great track record with their clients and agents alike. Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Bill Dettering.

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FMOps/LLMOps: Operationalize generative AI and differences with MLOps

AWS Machine Learning

These teams are as follows: Advanced analytics team (data lake and data mesh) – Data engineers are responsible for preparing and ingesting data from multiple sources, building ETL (extract, transform, and load) pipelines to curate and catalog the data, and prepare the necessary historical data for the ML use cases.

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Power recommendations and search using an IMDb knowledge graph – Part 3

AWS Machine Learning

Many AWS media and entertainment customers license IMDb data through AWS Data Exchange to improve content discovery and increase customer engagement and retention. In this post, we illustrate how to handle OOC by utilizing the power of the IMDb dataset (the premier source of global entertainment metadata) and knowledge graphs.

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Revolutionizing Communication: Unleashing the Power of the Best Artificial Intelligence Chatbots

SmartKarrot

It is a versatile chatbot capable of answering a wide range of questions and engaging in natural language conversations on various topics, including but not limited to education, entertainment, and technology. Here’s a step-by-step guide to getting started with chatbot scripts. Like what you are reading?

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How Earth.com and Provectus implemented their MLOps Infrastructure with Amazon SageMaker

AWS Machine Learning

That is where Provectus , an AWS Premier Consulting Partner with competencies in Machine Learning, Data & Analytics, and DevOps, stepped in. Provectus helps companies in healthcare and life sciences, retail and CPG, media and entertainment, and manufacturing, achieve their objectives through AI.