Remove Analytics Remove Best practices Remove Big data Remove SaaS
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QBR in SaaS: Is the traditional QBR dead?

Totango

Why Your QBR SaaS Model Needs an AI Makeover. Quarterly business reviews (QBRs)[LINK] have become a standard practice for software providers, but today’s QBR SaaS model is rapidly transforming. Here we’ll show you how to update your SaaS QBR strategy to keep up with the latest technology and best practices.

SaaS 98
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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

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Customer Success in Healthcare Industry: Trends and Best Practices

SmartKarrot

With the growth of technology, the healthcare sector has adopted highly sophisticated technologies like Big data, electronic health/medical record (EHR/EMR) in their software products. Hence, a few trends and best practices are worth following for such companies. Customer success best practices in healthcare.

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3 CEO Arguments to Win Budget for Customer Success

ChurnZero

For instance, look at ChurnZero which provides big-data ingestion, advanced analytics, health scorin g, large-scale workflows, native integrations, and campaign automation – not to menti on t he security, scalability, and interconnecti on of all that functionality. . The Emotional Argument .

CRM 59
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3 Considerations Before Building Customer Success Software In-House

ChurnZero

The role of Customer Success in keeping SaaS companies alive is too substantial to wing it by relying on a homegrown solution that accounts for a fraction of an outsourced product’s functionality. The sacrifice of shared industry best practices and competition-fueled innovation. Not to mention the maintenance.

CRM 59
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How SaaS Software Can Help Sync Your Sales & Support Teams

aircall

SaaS software, also known as cloud-based software, has now gone mainstream, making it easy for teams to leverage all the software programs they need to work collaboratively, wherever they are. Let’s look specifically at how SaaS software can help sync your sales and support teams so they work together in perfect harmony.

SaaS 62
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Unlocking the Power of Ideal Customer Profiles (ICPs) in Sales

Balto

Website data analytics: Tracking user behavior on your website can give you an idea of your customers’ preferences and demographics. Incorporating AI into ABM strategies involves the following best practices: Harness AI-driven insights to comprehend each account’s unique challenges, goals, and preferences.

Sales 52