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Who uses VoIP? (Use Cases of VoIP in Different Industries)

JustCall

The VoIP uses are wide and extensive, playing a game-changer in voice communications. The VoIP phone expands your business communication capabilities and ensures business continuity with internet-based calling. Feature-intensive VoIP is a befitting replacement for the plain old telephone system. How does VoIP address this issue?

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25 Call Center Technology Trends to Watch in 2021

Callminer

Analytics are more important than ever. You need advanced analytics, offered in real-time, so you can quickly and easily make adjustments as needed.” For instance, cloud VOIP systems, live chat software, video consultation, asynchronous messaging, SMS service lines, and so on.

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Sales Dialer Software: Add Velocity to your Sales Process

JustCall

Sales dialer provides a number of functionalities which include campaign creation, campaign analytics, answering machine detection, the best time to call, schedule call back, team creation, and much more. Sales dialers make VoIP calls to all the selected customers in one go or one by one as per the designed algorithm.

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