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4 Customer Support Myths to Avoid

Return Customer

This is thought to have been perpetuated by sales gurus and trainers. It originated to make production-intensive businesses pay closer attention to customer complaints and improve their products. A customer would prefer to know their stage of complaint resolution than wait for the final resolution to magically show up.

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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

From powerfully-built CRMs to drive home sales to project management software that keeps campaigns organized, the right tech can help get the job done. A chatbot marketing strategy can help a business by automating common processes, responding to common customer inquiries, and even processing sales and closing the deal.