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Brand Move Roundup – July 2, 2020

C Space

United Airlines has announced that it would add nearly 25,000 flights in August, tripling the size of its schedule and flying roughly 40% of its fleet capacity when compared to August of 2019. American Airlines has announced the addition of nearly 1,300 new daily flights in July, up to nearly 3,500 flights from 2,100.

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This is What Exceptional Customer Service Looks Like In 2018

Comm100

Multichannel” and “omnichannel” have been buzzwords for years now. In 2018, video customer service is being adopted in industries such as healthcare, travel, and hospitality. For healthcare professionals, customer service through video chat offers a way to treat patients face-to-face in a virtual setting. Delta and Wynn.

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SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

Astute has specific CRM solutions for the industries such as the restaurant industry (McDonalds, Domino’s, and Buffalo Wild Wings use this CRM), the airline industry (serving British Airways and Aer Lingus), the CPG – or consumer packed goods — industry (McCormick and Co., Bush Brothers and Company, and Land O’Lakes use this CRM), and more.

CRM 42