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Adapting Value-Based Principles to the Patient Contact Center

HGS

Dan Schulte, Senior Vice President, HGS Healthcare. Hospitals and health systems have made considerable investments in financial, clinical and technological processes that will support an evidence- and quality-based patient-centric healthcare experience. Adapting Value-Based Principles to the Patient Contact Center.

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Customer Centricity has to be an Intrinsic Principle: an Exclusive Interview with Mr. Rohit M A, Co-Founder and Managing Director, Cloudnine

Customer Guru

” He also shares some insights on the need of and the way for every organization in the healthcare industry to become customer-centric. How did the transition from a gold medalist in Computer Science engineering into a healthcare leader happen? This is our guiding principle in all our decisions.” They were probably right.

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SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

Astute has specific CRM solutions for the industries such as the restaurant industry (McDonalds, Domino’s, and Buffalo Wild Wings use this CRM), the airline industry (serving British Airways and Aer Lingus), the CPG – or consumer packed goods — industry (McCormick and Co., Free Download] Live Chat Benchmark Report 2018.

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