Quality Contact Solutions

SEPTEMBER 14, 2022

After countless hours of planning, preparation, and implementation, you finally have the new telemarketing program kicked off. Even though the new telemarketing program is running smoothly and considered a success, we should always look for ways to improve on the program. Download: 10 Ways to Use an Outbound Telemarketing Partner.

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Quality Contact Solutions

DECEMBER 23, 2021

Over the years, as a PACE Customer Engagement Compliance Professional (CECP), I have audited dozens of companies for their compliance with telemarketing laws. Here’s the good, bad, and ugly with telemarketing laws. DNC Telemarketing Laws. There are a few areas that companies seem to struggle with regarding telemarketing laws.

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Quality Contact Solutions

DECEMBER 31, 1969

Fairly regularly we are asked details around members of our team being telemarketing compliance certified and what that means. Telemarketing is no different. Are you running a telemarketing campaign right now or looking to start one? If you didn’t already know, there are many telemarketing laws and regulations to abide by.

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Calltools

JULY 27, 2022

The above call compliance regulations apply to both residential landline and wireless numbers. . It lists the phone numbers of people who don’t want to be contacted by telemarketers or companies specializing in outbound marketing. (By government. By law, you can’t call someone on the DNC.)

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Calltools

MARCH 6, 2019

According to Business News Daily , other features to look for include wireless options and adjustable keyboards. Sales and telemarketing software provides the right atmosphere, too. Both wired and wireless headsets are available and the one you choose will depend on your needs. It’s a combination that benefits everyone.

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Quality Contact Solutions

DECEMBER 31, 1969

Now that you have followed the 6 key steps to Successfully Outsource your Inhouse Customer Care it is your outsourcers responsibility to manage your account. Be sure to include your back-end reporting in your end to end testing to ensure the data being transmitted is coming across appropriately in the outsourcers reporting.

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