JustCall

APRIL 2, 2021

In the healthcare industry, there is no scope for compromising patients' data. A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? So, let's first figure out what HIPAA compliance is all about.

voip 96

voip Healthcare Interactive Voice Response CRM 96

JustCall

APRIL 5, 2022

In the healthcare industry, there is no scope for compromising patients’ data. A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. What is HIPAA Compliance?

voip 52

voip Interactive Voice Response Healthcare Transportation 52

JustCall

APRIL 7, 2021

Secure texting is of overriding importance in the healthcare industry. HIPAA-compliant texting apps protect patients' information from potential identity thefts and security breaches. HIPAA-compliant texting lays out the essential rules for safe and secure texting with patients, as dictated by HIPAA. But, there's a catch!

Healthcare 52

Healthcare Interactive Voice Response voip CRM 52

JustCall

JANUARY 5, 2023

Businesses can use speech analytics for agent training and coaching, identifying any suspicious incidents in legal compliance domain, making your analysis richer, process enhancements, examining the competition and for sales training and development. Speech analytics software analyses live or recorded calls and interpret emotional indicators.

Analytics 52

Analytics Coaching Call Center APIs 52

Hodusoft

OCTOBER 26, 2023

STIR/SHAKEN (Secure Telephony Identity Revisited/Secure Handling of Asserted information using toKENs) is a caller authentication framework meant to help restore trust by reducing fraudulent robocalls and illegal phone number spoofing. They are robocalls—automated telephone calls that deliver prerecorded messages.

Telecommunications 52

Telecommunications Government Education voip 52

JustCall

FEBRUARY 13, 2023

VoIP Voice over internet protocol (VoIP) is a modern business phone technology that allows you to place calls using a simple internet connection. VoIP Voice over internet protocol (VoIP) is a modern business phone technology that allows you to place calls using a simple internet connection.

voip 98

voip Call flow Wireless Accountability 98

NobelBiz

JUNE 26, 2023

By investing in robust infrastructure, call centers can optimize agent productivity, enhance call routing and queuing, ensure data security, and streamline overall operations. They encompass telephones, VoIP systems, and the internet connection, which allows communication between customers and call center agents.

Call Center 52

Call Center Interactive Voice Response call center software CRM 52