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Dec 14 – Customer Success Jobs 

SmartKarrot

Assist in meeting channel partner financial and KPI objectives through remote support and occasional in-market support. Improve customer service quality results by studying and evaluating processes. You will be the key point of contact for UK accounts. manage the technical support team. Apply here: [link].

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Why Customer Service Teams Should Flex Their Soft Skill Muscles

Nicereply

If you’re looking at customer service job postings , you might see a mixture of hard and soft skills listed in the requirements. For example, this technical support posting for DigitalOcean is looking for customer advocacy and communication skills – which are both soft skills. Accounting. Soft Skills.

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Dec 03 – Customer Success Jobs

SmartKarrot

Scale and improve process and tools by up-leveling & implementing new tools that further critical areas of customer growth, such as KPI benchmarking, customer training and education, NPS surveys, and customer feedback. Through monthly and quarterly interaction become the trusted advisor to your customers.

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Mar 14 – Customer Success Jobs

SmartKarrot

Role: Vice President Customer Success – AI Software Location: New York, NY, US (On-site) Organization: BD Strategy Partners As a Vice President of Customer Success, you will evaluate and where appropriate, implement improvements to CS/AM workflow processes. Perform site surveys at customer sites in order to assure site readiness.